vray在sketchup中打包出錯怎么辦

vray在sketchup中打包出錯怎么辦

我的vray6也是一樣的問題，但另一臺電腦的vray5就沒事，不知道是怎么回事？請問有解決方案嗎？

我進ruby控制臺看報錯，發現是字符編碼的問題，結合我報錯的這臺電腦的vray6是用了中文包，另一臺沒問題的電腦的vray5是原裝英文，不知道跟這個有沒有關系：
helpers(131):warning: incompatible character encodings: GBK and UTF-8
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:32:in `block (2 levels) in activate'
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/tmpdir.rb:89:in `mktmpdir'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:30:in `block in activate'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:129:in `handle'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:20:in `activate'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:550:in `select_tool'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:550:in `block in <module:GUI>'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:20:in `block in generate_command'